Financial Policy / Insurance Issues

If you have health insurance, please understand that insurance is an agreement between you and your insurance carrier. At all times, you are responsible for the full amount of your bill, regardless of the status of the insurance claim.

If you do not have health insurance coverage, payment for the office visit, consultation or vascular ultrasound evaluation is expected the day the service is provided.

Great Lakes participates with Medicare, Blue Cross/Blue Shield, Priority Health and ASR/PhysiciansCare.

This office is currently not accepting new Medicaid patients.

You are responsible to:

  • Verify with your insurance carrier that services performed or proposed by our office are covered under your individual plan. We suggest you contact the customer service telephone number listed on your insurance card prior to being seen in our office.
  • Obtain any authorizations or referrals required by your insurance carrier.
  • Pay our office for any deductible, co-payment or non-covered charges.

We will bill your insurance carrier as a courtesy to you and accept direct payment from your insurance company, if available. If you feel your insurance should have paid for a service that it denied, you should contact your insurance carrier for resolution.

We will mail a bill to you for the amount you owe us, which may be for a deductible, co-payment, or non-covered charges. For questions regarding your bill, please call our office and we will be happy to assist you. We expect receipt of payment in full within 25 days after we mail a bill to you. We will send you up to two statements with your patient balance and then may turn all non-paid balances over to our collection agency. We are more than willing to work with you to resolve your balance, however, delinquent accounts will be referred to a professional agency and/or attorney for collections.

If you need a payment plan, we offer CareCreditservices for your convenience.

We require 24 hours advance notice to cancel an appointment without charge. Appointments cancelled without 24 hours notice may be subject to a $25.00 cancellation fee which would be billed directly to you, not to your insurance carrier. Appointments will not be rescheduled until all outstanding fee(s) have been paid.

A $25.00 service charge will be assessed for any returned check.

Great Lakes
Cardiothoracic &
Vascular Surgery
Phone: (231) 487-9090
Fax: (231) 487-9191
Toll Free: 877-N.MICH.MD

2390 Mitchell Park Drive, Suite B
Petoskey, MI 49770
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